I recently ordered a terrarium setup, and while I’m really happy with the quality of the products, there was a bit of a delay in getting a response about my order. I understand they handle a lot of orders and are probably super busy, but it did take a few days to hear back when I had a question. Once they responded, though, the team was very helpful and got everything sorted quickly. The setup arrived in great condition, and my bearded dragon, Blaze, loves it! Overall, I’m satisfied with my purchase and appreciate the quality, but I hope they can improve their response times in the future. Still, I’d recommend them—just be patient if you need to reach out!

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